CLARIFICATION TEXT REGARDING THE SENDING OF COMMERCIAL ELECTRONIC COMMUNICATIONS
Qua Trading Ticaret Anonim Şirketi (“Qua Trading” or the “Company”) exercises due diligence in the protection of personal data. This Clarification Text has been prepared by Qua Trading, in its capacity as the Data Controller, in order to fulfill its obligation to inform under Article 10 of the Personal Data Protection Law No. 6698 (“Law”) and to inform data subjects about their rights listed in Article 11 of the Law.
1. Categories of Personal Data Processed and Purposes of Processing Your Personal Data
Your personal data within the categories of Identity (name, surname), Contact (e-mail address, phone number, address), Customer Transaction (order information, request information), Marketing (your preferences and habits regarding products and services, survey responses, information obtained through campaign activities), and Professional Experience (profession, company/position) may be processed by Qua Trading for the purposes listed below, provided that you give your explicit consent;
- Sending commercial electronic communications (via SMS, e-mail, phone, etc.) within the scope of the Law No. 6563 on the Regulation of Electronic Commerce and the Regulation on Commercial Communication and Commercial Electronic Messages, for the purpose of conducting advertising, campaign, and promotion processes related to products and services,
- Analyzing customer habits and preferences to provide personalized offers within the scope of product and service marketing processes,
- Conducting and managing customer relationship management (CRM) analyses,
- Carrying out activities aimed at customer satisfaction,
- Sending promotions, surveys, and e-newsletters of Qua Trading
2. Methods and Legal Basis for Collecting Personal Data
Your personal data may be collected through verbal communication, paper, data collection forms, website, social media, phone, e-mail, and other electronic or non-electronic methods, and may be processed based on your explicit consent pursuant to Article 5/1 of the Law. If you give your explicit consent, you have the right to withdraw your consent at any time without providing any justification. You may also change your electronic communication preferences.
3. To Whom and For What Purposes Personal Data May Be Transferred
If you give your explicit consent, your personal data obtained may be transferred to relevant suppliers from whom service support is received, group companies, and other companies with which Qua Trading has organic ties and/or similar partnership structures, for the purpose of fulfilling the data processing purposes set forth in this Clarification Text.
4. Rights of the Data Subject Listed in Article 11 of the Law
Data subjects have the right to learn whether their personal data are processed, to request information if their personal data have been processed, to learn the purpose of processing their personal data and whether they are used in accordance with their purpose, to know the third parties to whom personal data are transferred, to request correction of their personal data if they are incomplete or incorrectly processed, to request deletion or destruction of their personal data in accordance with the legislation, to object to the emergence of a result against them through the analysis of their personal data, and to request compensation for damages in case of unlawful processing of their personal data. You may submit your applications and requests listed above by sending a signed hard copy in person or via a notary to our address Dokuz Eylül, Akçay Cad. No:159, 35410 Gaziemir/İzmir or by sending an e-mail to [email protected].
